Inter-Cultural Management and Behaviour

This training course has been developed in cooperation with the Academy of the Federal Police in Lübeck. Given the complexity and diversity of contemporary conflicts and the range of actors involved, the course offers participants a broad understanding of the fundamental concepts of cultural differences, cultural interaction and culture in the context of globalisation. Furthermore the effects of cultural differences in relation to staff management and leadership in general are being addressed.

The training seeks to provide participants with some conceptual, analytical and practical tools that will allow them to understand and operate more effectively in peacekeeping environments.

The course touches on all relevant soft skills which often turn out to be a major stumbling stone in international assignments. The course engages participants in simulations of difficult situations that allow them to reflect on their behaviour on an individual level and as a manager. Given the multi-cultural environment of peace missions, this course is an excellent training for everyone working in the field.

Please note that this training takes place either in Lübeck or Berlin.

Training Modules:

• Basics and Meaning of Culture
• Cultural Attitudes and Differences that Matter
• Cultures in Conflict (Samuel Huntington)
• Culture and Globalisation
• Basics of Cultural Interaction
• Roles in a Multi-Cultural Environment
• Negotiating across Cultures
• Inter-Cultural Leadership
• Multi-Cultural Work Groups and Teams
• Organising and Designing Tasks in Multi-National Operations
• International Assignments

Sample Program Inter-Cultural Management and Behaviour

For more information on the Inter-Cultural Management and Behaviour Training, including training dates, course fees and application process, please consult the ZIF Training Course Overview.