Intercultural Management & Behavior

Next dates: 13.08.2018 - 17.08.2018
Deadline: 17.06.2018

Quick Facts

ZIF does not offer scholarships and does not cover travel costs.



Course description

The deployment to a peace operation often goes along with a change into a new cultural environment. The confrontation with a new culture does not remain limited to the culture that is prevalent in the crisis region. Often the missions require the collaboration of seconded experts from diverse countries with different cultural backgrounds. Therefore, intercultural competence is a key factor of success.

During the course „Intercultural Management and Behaviour“ participants delve into cultural differences and learn to adapt their communication and management behavior to the special challenges of working in intercultural teams and within a different cultural environment in the host country.

The course is offered in cooperation with the Federal Police College in Lübeck
under the umbrella of the German Training Partner Platform.

The course language is English.



Learning objectives and course content

Learning Objectives


Participants recognize the special role of culture in intercultural contexts. They are sensitized for the preconditions of success of international operations. They acquire intercultural competence, i.a. by becoming familiar with management strategies for international operations and with the characteristics of leadership in international task forces and teams, as well as by being able to apply the techniques of intercultural communication.

Course modules

  • Basics of Cultural Differences
  • Basics of Cultural Interaction
  • Negotiation across Cultures
  • Multicultural Workgroups and Teams
  • Organising in Multinational Operations
  • Designing Tasks for International Operations
  • International Assignments



Course audience

The course is aimed at civilian, police and military experts who are currently working in peace operations (UN, EU, OSCE) or civilian crisis management organizations and at those who will be deployed in missions in the future.



Course venue

The training takes place at the Federal Police College in Lübeck.




Course fee

For members of the ZIF Expert Roster


Since ZIF is a member of the German Training Partner Platform, members of the ZIF Expert Roster only have to cover the cost for accommodation and food. Usually, the cost are 150.00/week plus board. Insurance and travel costs are not included in the course fee and will not be reimbursed.
ZIF does not offer scholarships.

For external applicants

For external applicants the costs are 530.00/week plus board. Insurance, visa and travel costs are not included.



Application process

For members of the ZIF Expert Roster


If you are a member of the ZIF Expert Roster, please apply via your profile in the ZIF database by clicking on the 'Apply Now' button on the top right side of this webpage and following the directions. If the application deadline has passed, please contact the ZIF course contact person directly.


Please note that we require a short and relevant motivation statement (min. 2 paragraphs, max. 1 page) for this course.


For external applicants
All external applicants send their application (motivation letter and CV) directly to Mr. Markus Feilke from the Federal Police College Lübeck at BPOLAK.alv(at) You cannot apply for this course via the ZIF database.