Camp Coordination and Camp Management Cluster Coordination Officer

Where the CCCM Cluster has been activated, the CCCM Cluster Coordination Officer supports the receiving organization’s representation in a specific country or region in implementing the agency’s role as cluster lead.

The CCCM Cluster Coordination Officer raises awareness about the needs of people residing in camps and camp-like settings and performs a broad range of CCCM tasks comprising of, but not limited to, coordination, strategy development, information management, needs assessments, reporting and advocacy.

Although providing high-quality advice for decision-making for the receiving organization (UNHCR or IOM), the main task of the Coordination Officer is to provide coordination services for the wider humanitarian community. The Coordination Officer is responsible for convening CCCM cluster coordination meetings with relevant stakeholders ensuring a consultative and results-oriented approach. The Coordination Officer furthermore liaises with the Global CCCM Cluster Coordinator.

During the initial phase of an emergency, the Coordination Officer is tasked to support the planning and implementation of coordinated needs assessments. The person ensures that the needs of residents residing in camps and camp-like structures are assessed and that humanitarian actors respond effectively and in a prioritized manner.

In collaboration with relevant stakeholder, the Coordination Officer develops a national CCCM cluster strategy and monitors that the CCCM response is in line with the strategy. The Coordination Officer furthermore advocates for the inclusion of cross-cutting topics like age, gender, diversity, HIV and environmental protection in the CCCM response of agencies coordinating through the cluster. 

In addition, the Coordination Officer is responsible for the adequate representation of the cluster in humanitarian coordination fora like the Humanitarian Country Team, with the Humanitarian Coordinator/Resident Coordinator and in inter-cluster coordination.

The coordination efforts shall lead to the timely and effective assessment of needs, the planning for CCCM responses, prioritization of tasks, and inclusion of proposals in inter-agency funding appeals as well as implementation, reporting and evaluation of CCCM activities.

In order to inform the host government, cluster members, the humanitarian community and donors, the Coordination Officer provides information management products.

The close coordination with national and local governments as well as civil society and the affected population is key to the Coordination Officer’s role in advocating for CCCM topics and in ensuring accountability. It is therefore imperative that the Coordination Officer maintains productive relationships with a large variety of actors.

However, apart from the coordination role, the CCCM Coordination Officer may offer advice to cluster members in planning and implementing activities that benefit residents of camps and camp-like settings. The person ensures that humanitarian standards and technical standards are adhered to and that contingency planning and emergency preparedness measures are developed in partnership with relevant stakeholders.

Cluster Coordination Officers are increasingly requested to plan and deliver CCCM trainings for partners – an important task to support the localization of humanitarian responses.

• University or technical college degree preferably but not limited to international relations, political science, public administration, or other social sciences or related field of study;
• Experience in managing teams;
• Excellent knowledge of humanitarian coordination;
• Work experience in the context of displacement;
• Work experience as Field Officer or in CCCM highly desirable;
• Good understanding of humanitarian standards;
• Good understanding of CCCM and protection guidelines and standards;
• Experience in the field of needs assessments;
• Prior experience in working with different international organizations (UN agencies, INGOs, IOs, Donors, Red Cross and Red Crescent Movement) desirable;
• Prior experience in working with UNHCR and IOM is an asset;
• Experience in project management;
• Expertise in planning and organizing as well as engaging others;
• Experience in capacity-building is an asset.