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Team and Conflict Management training held for EULEX mission members

Western Balkans
| ZIF news
Gruppenfoto der Trainingsteilnehmenden Foto: EULEX Kosovo

The Center of international Peace Operations (ZIF) together with the European Security and Defence College (ESDC) and the German Federal Police Academy had the privilege to co-organise a training entitled Team & Conflict Management in Peace Operations - Working in and Leading Multicultural Teams for staff members of EULEX Kosovo as part of the Training Partner Platform (TPP). 

This tailor-made in-mission-training took place in Pristina from 3 to 6 December 2024. Eleven EULEX staff, all serving in different team leader positions in the mission, participated in the course. It aimed to increase the effectiveness and performance of teams in crisis management. It focused on the role of the leaders and the competences needed; intercultural communication, conflict management, leadership as well as team and trust-building skills.

Markus Feilke, one of the trainers of the Federal Police Academy, saw clear benefits conducting the training in the mission area: “Having the entire participant group working in the same organisation allowed the training to be tailored to the context and current challenges they are facing in their various team leader roles.”

ZIF’s head of training, Predrag Tapavicki, fills in: “With so much experience in the group, our role is to facilitate the discussions, to offer participants the opportunity to test, reflect upon and further develop their competences in leadership, teamwork and ability to manage and resolve conflicts."

ESDC Training Manager Isak Enstrom was pleased with the outcome: “I am very happy that we were able to run this training together with EULEX Kosovo. I want to sincerely thank the German expert trainers from ZIF and GFPA and all EULEX staff involved in the planning and organisation. This was an excellent display of partnership, utilising the training expertise in the ESDC network, responding to training needs in one of our CSDP missions.”

ZIF offers training courses with the aim to strengthen capabilities for crisis management. The course calender includes preparatory trainings as well as specialisation courses in various formats. Our in-mission-trainings are adapted to the respective working context – conflict, region, mission size, staff needs.  They are held on the spot or online and closely developed with the mission representatives. In this way, we ensure the maximum outcome and impact of training measures.
 

More about our training program